HR & Payroll Services

Let us handle employment while you focus on growth

Meet ITFS Umbrella—our comprehensive HR and payroll solution that takes the administrative burden off your shoulders

From contracts and onboarding to payroll processing and benefits management, we become the employer of record for your IT consultants, ensuring full compliance and professional service at every step.

What Is HR & Payroll Services?

Complete Employment Solutions for Your IT Consultants

HR & Payroll Services, delivered through our ITFS Umbrella model, is a comprehensive solution where ITFS becomes the legal employer of record for your IT consultants. We handle all employment formalities—contracts, payroll, benefits, compliance—while you maintain full control over your consultants’ daily work and project assignments.

This employer of record (EOR) model allows you to access top IT talent without the administrative complexity of direct employment. Whether you’re scaling your team, entering new markets, or simply want to reduce HR overhead, Umbrella provides a complete, hassle-free solution.

Why Choose ITFS for HR & Payroll Services?

Why Companies Trust ITFS Umbrella

Since 2012, we’ve been providing comprehensive HR and payroll services to companies across Europe and beyond. With 450+ consultants currently under our Umbrella model, we’ve refined our processes to deliver exceptional service, individual attention, and complete peace of mind.

INDIVIDUAL APPROACH: Tailored Solutions for Your Needs

We treat both clients and consultants individually, adjusting the scope of tasks and providing flexible settlement options to match your specific requirements. No two companies are alike, and we recognize that your HR and payroll needs may differ significantly from others.

Whether you need full-service support or assistance with specific functions, we customize our offering to fit perfectly. From crediting salaries in different currencies to coordinating with your internal systems, we adapt to your processes—not the other way around.

This personalized approach means our services become comprehensive and perfectly tailored to your needs, making Umbrella feel like a natural extension of your own operations.

EXPERIENCE: Years of Proven Expertise

Since 2012, we have been providing business process outsourcing services, which means we are prepared for all circumstances and efficiently solve any problems. With 450+ consultants currently working under the ITFS Umbrella model, we have deep experience managing every aspect of employment—from complex contract negotiations to seamless benefits administration.

Our longevity in the market speaks to our reliability. We’ve weathered changing labor laws, economic shifts, and evolving client needs, consistently delivering professional service that keeps both clients and consultants satisfied.

REPUTATION & TRUST: Recognized Excellence in Service

Our professionalism has been recognized not only by Forbes and Financial Times awards but also by consistently high ratings on Google (4.9/5) and positive feedback across social media. We are proud of our cooperation with over 550 consultants, including more than 450 currently working under the Umbrella service.

These accolades aren’t just for show—they reflect the trust our clients and consultants place in us every day. When you choose ITFS Umbrella, you’re partnering with a company that has earned its reputation through consistent, reliable, professional service.

PROFESSIONAL SERVICE: Specialists You Can Count On

Our dedicated HR Operations and Billing team consists of specialists who professionally handle every aspect of HR and payroll services, ensuring the highest quality at every step. Each team member has been fully trained to work holistically, support one another, and ensure seamless service delivery—even during peak periods or unexpected situations.

With ITFS Umbrella, you gain certainty, peace of mind, and a guarantee that every task is performed reliably and on time. From your first inquiry to ongoing support years later, you’ll experience consistent professionalism that makes employment administration effortless.

Consultants Under ITFS Care

What Your Consultants Can Expect

When consultants join ITFS Umbrella, they enter a professional, supportive environment where every detail is taken care of. Here’s what makes the consultant experience exceptional:

The ITFS Umbrella Consultant Journey:

Signing the Contract

We make every effort to ensure that the employment agreement with the consultant is short, understandable, and transparent. The contract content is developed jointly with you, ensuring alignment with your project requirements while protecting everyone’s interests.

Onboarding / Welcome Pack / Background Check

Every consultant receives a comprehensive welcome pack, clear onboarding guidance, and professional background verification—setting the stage for a successful, long-term engagement.

Full HR and Payroll Service

Consultants benefit from reliable, on-time salary payments, transparent payslips, and professional handling of all HR matters. They never have to worry about administrative issues—it’s all handled seamlessly.

Clear and Efficient Engagement Process

From initial contract signing through ongoing employment, consultants experience a smooth, well-organized process. Questions are answered quickly, issues are resolved proactively, and communication is always clear.

Additional Benefits

Consultants working under ITFS Umbrella enjoy access to attractive benefits including comprehensive medical packages, sports and wellness benefits, and additional perks that enhance their quality of life and job satisfaction.

ITFS sp. z o.o.

Your Team in Expert Hands

Karolina Patyk

Karolina Patyk

HR Operations and Billing Director
Linkedin

Experienced Leadership, Professional Service

The highest level of Umbrella service is provided by our dedicated HR Operations and Billing department, led by Karolina Patyk, HR Operations and Billing Director.

Karolina leads a team of fully-trained HR specialists who have been prepared to work holistically, support each other during peak periods, and ensure seamless service delivery for every client and consultant. Each team member brings deep expertise in payroll processing, compliance management, benefits administration, and consultant support—ensuring you always receive professional, reliable service.


With years of combined experience managing hundreds of consultants under the Umbrella model, our team has refined every process to eliminate errors, prevent delays, and provide the peace of mind you deserve.

Frequently Asked Questions

What exactly is ITFS Umbrella?

ITFS Umbrella is our HR & Payroll Services solution operating as an employer of record (EOR) model. ITFS becomes the legal employer of your IT consultants, handling all employment formalities—contracts, payroll, benefits, compliance—while you maintain full control over their daily work and project assignments. It’s a complete, hassle-free employment solution.

What’s the difference between Umbrella and hiring consultants directly?

When you hire directly, you’re responsible for all HR administration: employment contracts, payroll processing, tax compliance, benefits sourcing, and ongoing HR management. With Umbrella, ITFS handles all of this on your behalf. You get access to top IT talent without the administrative burden, compliance risk, or need to maintain an internal HR department.

How quickly can we get consultants onboarded under Umbrella?

Most consultants are fully onboarded and operational within 1-2 weeks of initial agreement. We handle all contracts, background checks, and onboarding procedures quickly and professionally, ensuring minimal delay between your decision to hire and the consultant starting work.

What’s included in the Umbrella service?

Everything related to employment:

Employment contracts, annexes, terminations
Background checks
Onboarding and welcome packs
Full payroll processing and settlements
Tax withholding and compliance
Benefits administration (medical, sports, and more)
Work orders coordination
Integration with your internal systems
Ongoing consultant care and support
Close cooperation with your team

How does pricing work for Umbrella services?

We charge a transparent monthly fee per consultant, covering all HR and payroll services. The exact fee depends on the scope of services you require and the number of consultants. We’ll provide clear, upfront pricing during our initial consultation—no hidden costs or surprise fees.

Can we customize the scope of Umbrella services?

Absolutely. We understand that every company has unique needs. Whether you need full-service support or assistance with specific functions, we tailor the scope to fit your requirements perfectly. We’ll work with you to define exactly which services you need and adjust our offering accordingly.

What benefits do consultants receive under Umbrella?

Consultants working under ITFS Umbrella enjoy comprehensive benefits including medical packages, sports and wellness benefits, and additional perks that enhance their quality of life. We handle all benefits administration, ensuring consultants are well cared for throughout their employment.

Who manages the consultants’ daily work?

You do. While ITFS is the legal employer handling all administrative and HR functions, you maintain complete control over consultants’ daily work, project assignments, performance management, and technical direction. Umbrella removes administrative burden, not managerial control.

What if we already have an HR department?

Umbrella can complement your existing HR team by taking specific functions off their plate—such as payroll processing, benefits administration, or compliance management for IT consultants. This allows your internal HR to focus on core employees or strategic initiatives while we handle consultant administration.

Is ITFS Umbrella compliant with Polish and international labor laws?

Yes. Since 2012, we’ve been providing HR and payroll services, maintaining full compliance with Polish labor law and staying current with all regulatory changes. Our team ensures every contract, payment, and process meets legal requirements, protecting you from compliance risk.

What happens if a consultant leaves or we need to scale down?

Umbrella provides complete flexibility. If a consultant’s assignment ends, we handle all termination procedures professionally and compliantly. If you need to scale your team up or down, we adapt quickly—adding new consultants or managing departures as your needs evolve.

Can Umbrella work with our existing systems and processes?

Yes. We integrate with your existing systems and workflows, providing seamless coordination that minimizes disruption. Whether you use specific project management tools, time tracking systems, or internal platforms, we adapt to your processes.

What kind of support do consultants receive?

Consultants receive ongoing care and support throughout their employment. Our team is always available to answer questions, resolve issues, and provide guidance. From initial onboarding through years of employment, consultants know they can count on professional, responsive support from ITFS.

Why should we choose ITFS over other HR outsourcing providers?

Since 2012, with 450+ consultants currently under Umbrella and a 4.9 Google rating, we’ve proven our ability to deliver exceptional service. Our individual approach, transparent pricing, proven track record, and professional team set us apart. We don’t just process payroll—we become your trusted partner in employment management.

HR & Payroll Services

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