From initial consultation to operational center typically takes 6-8 weeks. Timeline breakdown: legal setup and office space (2-4 weeks), infrastructure and equipment (2-3 weeks), team recruitment and onboarding (4-6 weeks, can overlap with setup). For larger centers (20+ initial specialists), allow 8-12 weeks.

Our monthly operational fee covers: office space (rent, utilities, maintenance), facilities management (security, cleaning, reception), IT infrastructure (network, hardware, software licenses), HR & payroll management (salaries, taxes, benefits administration), administrative support (legal, accounting, compliance), and dedicated management (Key Account Manager, Delivery Center Manager). Specialist salaries are tracked separately and billed transparently.

No. ITFS can operate your delivery center under our legal structure, or we can establish a dedicated Polish entity for you—whichever makes more sense for your corporate structure and compliance requirements. Many clients start under ITFS legal structure and transition to their own entity later if needed.

Scaling within an established delivery center is fast—typically 2-4 weeks to add new team members. Because infrastructure, management, and operational systems are already in place, we only need to recruit and onboard the specialists themselves. Most centers scale gradually (2-5 new members per quarter) rather than in large batches.

We provide a 3-month satisfaction guarantee on all team placements. If there’s a fit issue, we’ll provide a replacement at no additional cost. Our delivery center managers monitor team performance continuously and address concerns immediately—most issues are resolved through communication and adjustment before considering replacement.

Absolutely. We encourage regular visits, especially during the setup phase and first few months of operation. Many clients visit quarterly for team meetings, planning sessions, and relationship building. We coordinate all logistics—meeting spaces, accommodations recommendations, local transportation.

Delivery Center: Complete dedicated infrastructure (office, equipment, management), strategic long-term operations (typically 12+ months), team cohesion and dedicated space, enterprise-grade operations from day one, seamless scaling within established center. Best for building strategic technology operations at scale.
Outsourcing: No dedicated infrastructure (remote or client office), flexible duration (hours to years), individual specialists or small teams, faster start (1-2 weeks), easier to start/stop. Best for project-based needs or testing before larger commitment.
See our detailed comparison table above, or contact us to discuss which model fits your specific situation.

All team members sign comprehensive IP assignment agreements and NDAs as part of their employment. All IP created belongs to you. For security, we implement enterprise-grade infrastructure: secure network architecture with VPN access, GDPR-compliant data handling, ISO 27001-aligned security protocols, regular security audits and compliance reviews, and physical security (access control, surveillance) at facilities.

No. Transfer is optional, not required. Many clients prefer long-term managed service, appreciating professional operations without the burden of running Polish HR, facilities, and compliance themselves. Others eventually transfer when they reach significant scale or strategic reasons require direct ownership. The choice is yours, and timing is flexible.

Establishing your own Polish operations typically requires: significant legal setup costs, office space (advance deposits plus buildout), equipment and licenses per specialist, dedicated HR/payroll infrastructure, full-time management team, and several months of your internal team’s time. ITFS provides all of this for a transparent monthly fee, typically offering 30-50% cost advantage compared to self-setup, with 6-8 week timeline instead of 6+ months.

We establish delivery centers in Poland’s major technology hubs: Warsaw (capital, largest talent pool, international business hub), Gdańsk/Gdynia/Sopot Tri-City (our headquarters, strong technical universities, Baltic coast), Kraków (second-largest tech hub, university city, cultural center), Wrocław (growing tech scene, western Poland, good German connections), and other cities based on your specific needs and talent requirements.

Absolutely. Your delivery center works with your tools, processes, and methodologies. We set up access to your repositories, project management systems, communication tools, and development environments. The team follows your coding standards, review processes, and release procedures. They’re your center—we just handle the operational infrastructure.

We build flexibility into delivery center agreements. If you need to adjust team size, we work with you on transition planning—typical notice period is 30-60 days for significant changes. If you need to pause operations temporarily (3-6 months), we can discuss options for maintaining infrastructure while reducing team size. We understand business circumstances change and work collaboratively on solutions.